OIC 打工遊學溫哥華 Oxford International Career College

OIC 專屬優惠👆

校區：溫哥華、哈利卡克斯

815 W Hastings St #250, Vancouver, BC V6C 1B4, Canada

課程簡介

♦飯店管理文憑 Hospitality Management Co-op Diploma(含實習)/96週

48週研習課程+48週有薪實習

Hospitality Today: An Introduction

This course takes a management perspective in explaining the organization and structure of hotels, restaurants, casinos, cruise lines, and clubs. It includes information on franchising, management contracts, business ethics, human resources, marketing and much more. Charts, exhibits, hospitality industry statistics, and website listings provide useful information that can be applied on the job.

Supervision in the Hospitality Industry

This course teaches the skills that can help you develop effective supervision and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques. Resources on creating a professional development plan for your hospitality career can help you set the direction for future educational and professional endeavors

Hospitality Facilities Management and Design

Learn how to handle today’s engineering and maintenance concerns. This course covers all

major facility systems, including food service equipment and design. Non-engineers can learn how to understand and speak the language of suppliers and maintenance/engineering staff. You’ll also learn techniques to reduce expenses and increase efficiency and learn how the latest technology can streamline operations.

Leadership and Management in the Hospitality Industry

This course is designed to acquaint students with leadership, management, and quality issues facing today’s hospitality industry. There are chapters on managing organizational change, traditional management roles and styles versus leadership in the twenty-first century, quality management, continuous improvement, power and empowerment, communication skills, goal setting and coaching, high-performance teams, diversity, strategic career planning, and ethics.

Managing Front Office Operations

This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. The course also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of the overall operation of a hotel.

Managing Housekeeping Operations

This course provides a thorough overview, from the big picture of hiring and retaining quality staff, planning, and organizing, to the technical details for cleaning each area of the hotel. Practical information from industry experts makes the contents of this course immediately applicable to your job situation.

Managing Hospitality Human Resources

This course presents a systematic approach to human resources management in the hospitality industry. Students will analyze contemporary issues and practices, as well as employment laws that have an impact on the way people are managed.

Hospitality Sales and Marketing

Discover how to build a top-flight sales team with creative, successful sales and marketing programs that really work. This course shows how to sell rooms and food and beverage services to business and leisure travelers, travel agents, and meeting planners. Industry professionals provide tips on marketing strategies that work, and sidebars show how concepts presented in the course are applied in today’s industry.

Managing Technology in the Hospitality Industry

This course provides a solid grounding in hospitality technology and the management of information systems. Content includes applications for all functional areas, including reservations, rooms, food and beverage, sales and event management, and accounting. You’ll learn the basics of purchasing, implementing, maintaining, and managing today’s information systems. This course also explores systems security and maintenance, e-commerce, and hospitality careers in information technology

Security and Loss Prevention

This course provides the background you need to be informed about the security issues and practices that affect your property every day. Topics include the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, OSHA requirements, and more. Exhibits, sample forms and documents, and links to safety and security websites make this course practical and relevant.

Management Managing Service in Food and Beverage Operations

This course shows you how to plan for and successfully manage different types of food and beverage operations, including coffee shops, dining rooms, room service, banquets, on-site food service venues, and more. You’ll gain management know-how, planning skills, and hands-on techniques for consistently delivering quality service in every type of operation. Case studies by industry experts encourage you to think critically about situations you may face on the job.

Operations Hospitality Industry Financial Accounting

This course will present basic financial accounting concepts and show students how they apply to the hospitality industry. Students will learn the responsibilities of a hospitality property’s accounting department, the advantages, and drawbacks of various types of income statements as well as the role of inventory in calculating profit.

♦商業管理文憑 Business Management Co-op Diploma(含實習)/96週

48週研習課程+48週有薪實習

Foundations of Business Applications and Information Systems

This course gives students the technical foundations required to use the Microsoft Office suite and Google Drive programs in a professional setting. Students will learn and practice techniques to create visually appealing, functional products. These products can be used for information sharing, analysis, and presentations.

Plagiarism, Citations, and References

This mini course introduces students to the academic skills for appropriate citations. Students will learn the fundamentals of how to avoid plagiarism and how to cite and reference appropriately using the APA (American Psychological Association) style.

Introduction to Business Management

This course provides an overview of how business operates in the Canadian environment. Students will be introduced to specific areas that make up a business, such as finance, marketing, human resources, and information technology. In this course, students will analyze existing businesses and how their operations function.

Business Mathematics

This course provides students with the mathematical tools used to analyze basic business functions. Students will review foundational math skills, then apply those skills to specific business areas such as human resources, marketing, and accounting.

Business Communication and Correspondence

This course will help students develop the written and verbal communication skills required in a professional workplace. Students will review the planning, writing, and revision process for various formats of short texts. Students will improve their writing and oral presentation skills through practical exercises.

Interpersonal Skills for the Workplace

This interactive course provides opportunities for students to improve their interpersonal communication and teamwork skills. Students will develop practical skills in sharing feedback, resolving conflicts, and negotiating. Throughout all components, students will reflect on their own abilities and areas for growth.

Introduction to Canadian Business Law

This course will provide students with an overview of the Canadian legal system and key issues relating to business, including tort law, contract law, and laws related to the digital economy. Students will use a case study approach to understand and discuss the fundamentals of business law in Canada.

Operations Management

This course introduces students to the field of operations management in both goods-producing and service-producing environments. Students will learn the basic concepts of operations management and value chains, and then progress to the foundations of designing and managing operations and supply chains.

Entrepreneurship

This course introduces students to the process for planning and setting up a new business. Students will explore methods for becoming a business owner, and strategies for entrepreneurial success. Students will examine the business planning process and prepare a basic business plan for a start up.

Interpersonal Skills for the Workplace

Sales Management

Marketing Essentials

This course will introduce students to the foundations of marketing concepts, strategies and practices. Students will consider the analysis required to create a marketing plan, including the external environment, market research, and consumer behaviour, and key elements of the marketing mix.

Digital and Social Media Marketing

This course is designed to give students an overview of marketing in a digital and social media environment. Students will learn how to use online media as an effective tool in their marketing strategy. They will develop the foundational knowledge and techniques needed to analyze and produce online content.

Human Resource Management

his course introduces students to the major functional knowledge areas within human resources, including talent management, total rewards, and organizational relationships. Students will use case studies and class discussions to understand human resources in a context of the wider organization.

Intercultural Communication

This course will provide students with an introduction to communication among different cultures. Students will learn frameworks for discussing cultural traits while accounting for individual differences. Students will develop strategies for effective intercultural communication. Through reflection on the role of their own culture in their business interactions, they will develop plans for future growth and flexibility.

International Business

This course provides students with an introduction to business in a globalized world. Students will explore the nature of the international business environments, how firms enter new markets, and how international considerations impact a business.

Organizational Behaviour

This course introduces students to the field of organizational behaviour from individual, team, and organizational perspectives. Students will examine the factors that influence organizational structure and culture, and the interactive dynamics between them.

Introduction to Accounting

This course introduces students to the fundamentals of accounting as practiced in Canada. Students practice the full cycle of accounting with a focus on merchandising companies, and will learn to prepare core financial statements.

Organizational Behaviour

Leadership Skills

This course introduces students to the theory and practice of leadership in organizations. Students will examine what makes leaders successful in different contexts and explore ways to apply these skills to their own personal and professional lives. Students will collaborate with their peers to examine the role of ethics in leadership, the consequences of poor leadership, and strategies for personal growth.

Financial Accounting

This course expands on the concepts presented in 4.1 BACT and will introduce the students to long lived assets and liabilities. Students will learn to create and interpret cash flow statements, as well as how to use financial statements to support decision making.

Project Management

Canadian Workplace Preparation